US Bank Intermittent Access Issues

Incident Report for Trillium Family Services

Identified

The US Bank website for uploading credit card receipts has been intermittently timing out. This issue appears to be related to an issue with one of the multiple IP addresses of the content delivery network (CDN) that US Bank uses. We have forwarded our findings to US Bank so they can review and work with their partner to resolve the issue.

Posted Sep 29, 2025 - 12:10 PDT

This incident affects: Applications (Other).